Privacy Policy

Welcome to Bertilla! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.

• Non-Personal Information: Browser type, IP address, pages visited, time spent on our website, and cookies.

• Transaction Information: Order history, preferences, and product interests.

• Communication Data: Information provided when you contact us via email, chat, or social media.

3. How We Use Your Information
We use your information to:

• Process and fulfill orders, including payment processing and delivery.

• Provide customer support and respond to inquiries.

• Improve our website, products, and services.

• Send promotional emails, newsletters, or special offers (with your consent).

• Prevent fraudulent activities and ensure website security.

• Comply with legal obligations and enforce our terms.

4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist in payment processing, order fulfillment, marketing, and website analytics.

• Legal Authorities: When required by law, regulation, or legal process.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Security
We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee complete security, so we encourage you to take precautions when sharing your data.

6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect certain website functionalities.

7. Your Rights & Choices
You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request details about the data we collect and how we use it. To exercise these rights, please contact us at [Insert Contact Email].

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Bertilla
Email: beig.asif@gmail.com
Phone: +91 9419196565
Address: MA Road, Regal Chowk, Munshi Bagh, Srinagar, Jammu and Kashmir 190001

By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.